FREQUENTLY ASKED QUESTIONS
We strive to deliver products that closely match the images shown on our website. However, since plants are living beings, slight variations in size, shape, and color may occur. Rest assured, we ensure that every plant meets our quality standards before shipping. For decorative items and accessories, you will receive the exact product as pictured.
We carefully pack each plant with protective materials to prevent damage during transit. Our packaging ensures that your plants arrive healthy and fresh.
Delivery times vary based on your location. Typically, orders are processed within 1-2 business days, and shipping takes 3-7 days, depending on your area. You’ll receive tracking details once your order is shipped.
We take great care in delivering healthy plants, but if your plant arrives damaged or in poor condition, please contact us within 24 hours with pictures, and we will assist with a replacement or refund.
Each plant comes with basic care instructions. You can also check our website for detailed plant care guides and tips to keep your plants thriving.
Yes, we deliver across the country! However, certain locations may have restrictions due to climate conditions or local regulations.
We accept all major credit/debit cards, UPI, net banking, and digital wallets for a seamless checkout experience.
You can reach us via email, phone, or through our website’s contact form. We’re happy to assist with any questions or concerns.
